wiTech Micropod II Technical Support: How to setup wiTECH MicroPod 2 software driver

This is a how-to guide of wiTECH MicroPod 2 Chrysler diagnostic tool setup.

If your dealership purchased a new microPOD and you would like to convert your existing microPOD for using with wiTECH 2.0 System, you need to download and install the microPOD Setup Utility to configure/setup your microPOD for wiTECH 2.0.

NOTE: microPODs with a serial number beginning with "WFP" should NOT be used with this utility.

PROCEDURE

If you have a restricted network, you must first make sure that all sites listed below are enabled to be able to successfully use microPOD Setup Utility and the wiTECH 2.0 System.

mixpanel.com

bugsnag.com

fcawitech.com

chrysler.com

dealerconnect.com

jeep.com

witechsystem.com

Note: Please disable any Anti-Virus software that you have on your computer in order to allow the microPOD Setup Utility to install and run properly.

How to download and install the microPOD Setup Utility

IMPORTANT: Once the microPOD is configured using the microPOD Setup Utility, all the microPOD Wireless Settings will be deleted. You will be required to follow the instructions from the KB link titled "How to configure a Wireless Profile on a microPOD II".

To download the application, please login to DealerCONNECT > Service > wiTECH Information > microPod Setup Utility

Step 1

Click on "Run" to begin the downloading process of microPOD Setup Utility.

Step 2

The install wizard will appear to install the wiTECH Driver x64 onto your computer if your PC has not been installed with wiTECH 1.0 application.

If the PC has been installed with wiTECH 1.0 App, you will not see the screen below and proceed to Step 6. Otherwise, click "Next" to proceed.

Step 3

Read the License Agreement carefully, and accept the terms in the license agreement. Then, click "Next" to continue.

Step 4

You are now ready to start the actual installation of the driver. You now need to click on "Install" for it to start.

Step 5

This will now install the wiTECH Driver x64. Once complete, the program will automatically proceed to the next step.

Step 6

Once the installation has completed, click "Finish". Proceed to the following section, "Using the microPOD Setup Utility".

Using the microPOD Setup Utility

NOTE: Please make sure that your computer is connected to the internet and the microPOD is connected to the computer via USB before starting this process. This application will help you configure your microPOD for wiTECH 2.0.

Step 1

Start microPOD Setup Utility by clicking the icon on the desktop:

If the microPOD Setup Utility that is installed is out of date, you will be forced to update to the newer version of the application.

Step 2

Please make sure your microPOD is connected to the PC via USB.

Step 2a

If you see the following screen you may not be connected to the internet, or have a firewall that blocks 1 or more of these websites.

Select "Continue" on the next screen for wiTECH 2.0 Device Setup and Configuration.

NOTE: If you only want to configure the wireless setting on a microPod device to use with wiTECH 2.0, click "Wireless Configuration" and follow instructions.

Select "Continue" on the next screen to begin attempting to connect to the microPOD device.

Step 3

Once your microPOD II is recognized by the utility, select "Continue" to proceed with the configuration.

NOTE: microPODs with a serial number beginning with "WFP" should NOT be used with this utility.

Step 3a

If the utility does not find the microPOD device, please assure that the microPOD is connected via USB and click "Refresh".

Step 4

The following screen will appear for up to 15 minutes while the microPOD device is being configured.

Step 5

The following screen will appear when the utility completed the configuration of microPOD for wiTECH 2.0 Application.

Note: After microPOD Setup Utility is ran, all existing wireless networks will be removed from the microPOD.

Important! Leave the microPod Setup Utility window running as you will be required to complete software updates to the microPod device before configuring the wireless.

Step 5a

Login into wiTECH 2.0. The microPOD II that was just configured using the microPOD Setup Utility should appear in the wiTECH 2.0 discovery. You will need to update the operating system of your microPOD II before it can be used with wiTECH 2.0. Click "Continue", and your web browser will redirect you to the page to download and install the operating system update as seen in the following step.

*NOTE: If microPOD II does not show up in discovery after a couple of minutes please power cycle your microPOD II by unplugging it and plugging it back in.

Step 6

Click "Update Now" and your microPOD II should continue to the update screen. Once updating, do not interrupt your microPOD II at any point until the update is complete.